Bookmarked Affective Labor: The Need for, and Cost of, Workplace Equanimity by Lee Skallerup Bessette (er.educause.edu)

Efforts to move higher education instruction online en masse highlight the necessity of affective labor—work that a person does to suppress their feelings so as to create a desired feeling in others (in this case, a sense of calm)—as well as the toll it can take.

Suggested reading by the OERxDomains session: Taking Care by Lee Skallerup Bessette and Susannah McGowan