After 20+ years with Sprint (or their predecessors), I’ve made the switch to Verizon this afternoon. Here’s hoping that I don’t have the same issues with knucklehead customer service to get simple things taken care of. I really wish any of the 3 people I spoke with would have gotten the simple request I was trying to make in 10 minutes (each).

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Chris Aldrich

I'm a biomedical and electrical engineer with interests in information theory, complexity, evolution, genetics, signal processing, IndieWeb, theoretical mathematics, and big history. I'm also a talent manager-producer-publisher in the entertainment industry with expertise in representation, distribution, finance, production, content delivery, and new media.

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  3. I’ve been with AT&T and Verizon, and they’re both meh. The only provider I’ve heard good things about in terms of customer service is Google’s Project Fi (but it only works with select Android phones).

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