We’ve heard you loud and clear. We’re not going to rollout the changes to our payments system that we announced last week. We still have to fix the problems that those changes addressed, but we’re going to fix them in a different way, and we’re going to work with you to come up with the specifics, as we should have done the first time around. Many of you lost patrons, and you lost income. No apology will make up for that, but nevertheless, I’m sorry.
It is our core belief that you should own the relationships with your fans. These are your businesses, and they are your fans.
I almost want to continue reading this as: “Yet, you’re all still stuck on our silo and we intend to keep taking a percentage for keeping you in business…”
If they were really all-in on helping the way they’re signaling here, they would be building it in a decentralized way that allows creators to take their patrons with them to another platform. They would also be expanding on features, which they don’t seem to be doing much of. I get the need to watch the bottom line and work on scaling, but they should also continue innovating and experimenting, particularly for the smaller fish who could become bigger fish.Syndicated copies to: