Psychology has a golden rule: If I am warm, you are usually warm. If I am hostile, you are too. But what happens if you flip the script and meet hostility with warmth? It's called "noncomplementary behavior" — a mouthful, but a powerful concept, and very hard to execute. Alix and Hanna examine three attempts to pull it off: during a robbery, a terrorism crisis and a dating dry spell.
Wow! Just wow! This concept is certainly worth thinking about in greater depth.
I loved the story of police and harassment; it is particularly interesting given the possible changes we could make in the world using these techniques. It shows what some kindness and consideration can do to reshape the world.
audio
Wow! Just wow! This concept is certainly worth thinking about in greater depth.
I loved the story of police and harassment; it is particularly interesting given the possible changes we could make in the world using these techniques. It shows what some kindness and consideration can do to reshape the world.
Syndicated copies: