👓 L.L. Bean ends legendary lifetime return policy, and of course social media is to blame | Mashable

Read L.L. Bean ends legendary lifetime return policy, and of course social media is to blame by Rachel Kraus (Mashable)

Thanks, internet, for ruining another great thing.

Bad actors will ruin things all the time. Some of their tactics were egregiously bad. The company should have just put the onus back on the bad actors instead of giving up altogether, though I suspect they’ll probably do right by those “playing by the rules.”

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Chris Aldrich

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