Clayton Christensen passed away yesterday. I never met him and he was by many accounts a warm, generous individual. So this is not intended as a personal attack, and I apologise if it’s timing seems indelicate, but as so many pieces are being published about how influential Disruption Theory was, I would like to offer a counter narrative to its legacy.
One of the most important points here:
It legitimised undermining of labour – the fact that Uber, Tesla, Amazon etc all treat their staff poorly is justified because they are disrupting an old model. And you can’t bring those old fashioned conceits of unions, pensions, staff care into this. By harking to the God of Disruption, companies were able to get away with such practices more than if they had simply declared “our model is to treat workers badly”.
Originally bookmarked on January 29, 2020 at 06:38AM