On my own website I’ve got a relative heirarchy of bookmarks, likes, reads, replies, follows, and favorites. (A read post indicates that I’ve actually read an entire piece–something I wish more websites and social platforms supported in lieu of allowing people to link or retweet content they haven’t personally vetted.) Because I’m posting this content on my personal site and it’s visible to others as part of my broader online identity I take it far more seriously than if I were tossing any old comment into an empty box on someone else’s website. To some extend this is the type of value that embedded comments sections for Facebook tries to enforce–because a commenter is posting using an identity that their friends, family, and community can see, there’s a higher likelihood that they’ll adhere to the social contract and be civil. I suspect that the Nieman Lab is using Disqus so that commenters are similarly tied to some sort of social identity, though in a world with easy-to-create-throw-away social accounts perhaps even this may not be enough.
While there’s a lot to be said about the technology and research that could be done with such a tool as outlined in the article, I think that it also ought to be bundled with people needing to use some part of their online social identities which they’re “stuck to” in some sense.
The best model I’ve seen for this in the web space is for journalism sites to support the W3C’s recommended Webmention specification. They post and host their content as always, but they farm out their comment sections to others by being able to receive webmentions. Readers will need to write their comments on their own websites or in other areas of the social web and then send webmentions back to the outlet which can then moderate and display them as part of the open discourse. While I have a traditional “old school” commenting block on my website, the replies and reactions I get to my content are so much richer when they’re sent via webmention from people posting on their own sites.
I’ve also recently been experimenting with some small outlets in allowing them to receive webmentions. They can display a wider range of reactions to their content including bookmarks, likes, favorites, reads, and even traditional comments. Because webmentions are two-way links they’re audit-able and provide a better monolithic means of “social proof” relating to an article than the dozens of social widgets with disjointed UI that most outlets are currently using.
Perhaps this is the model that journalism outlets should begin to support?
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