How a plan to kill the fax machine with policy went awry.
This is a painfully sad and frustrating story. It also seems like something that business/capitalism isn’t going to solve on its own, but something which is crying out for an open spec to help things along. (And after that, if a business can come up with a better/faster solution, then more power to them.)
I can only think of the painful inefficiencies that are lurking in our healthcare system. And we wonder why things are so stupidly expensive?
This is a great example where applying César A. Hidalgo’s theory from Why Information Grows to decrease the friction for creating links can eliminate inefficiencies and create larger value. I still want to refine his statement into something simple and usable for both business and governmental use as well as to come up with some reasonably understandable math to provide a “proof” of the value.
