Social media has become our new home. Can we build it better? Taking design cues from urban planners and social scientists, technologist Eli Pariser shows how the problems we're encountering on digital platforms aren't all that new -- and shares how, by following the model of thriving towns and cities, we can create trustworthy online communities.
I liked Pariser’s idea of a video facepalm UI around the 12:25 mark.
I also loved the analogy of Facebook and 1970’s New York… I was sort of surprised at the audience applause at his comment, but this is such a heartwarming sign.